About Returns And Refunds
These are the terms that apply: All correspondence regarding the return of goods shall be carried out between You and Us;
You must tell Us You wish to cancel within 14 days of receipt of your goods, in writing via email; However, cancellation of orders for artworks commissioned from the Artist do not apply;
The goods must be returned to the Artist within 14 days of delivery. The goods must be in original condition and where possible in the original packaging.
Please enclose any paperwork / delivery slip originally included in the package sent to You. Packages must be securely wrapped and sent back at your risk and cost:
After the returning package has been received by the Artist, your debit or credit card account will be credited with the full purchase price of the goods and normally within 14 days of receiving the returned package. This will be done via PayPal as this is the method by which the goods will normally have been paid for unless you have elected to pay by BACS, in which case the credit will be made via direct bank transfer;
If you do not return the goods to Us, you are still liable for the cost;
We are under no obligation to collect or recover goods from You, but if we do our costs will be payable by You